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Organization:
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South West Community Care Access Centre (CCAC)
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Phone Numbers:
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519-473-2222
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Toll-Free:
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1-800-811-5146
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Teletype:
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519-473-9626 * 1-800-811-5147
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After Hours:
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519-641-1113 (Voice mail)
519-675-7546 (Weekend on call)
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Fax:
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519-472-4045
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Address:
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356 Oxford St W
London, ON
N6H 1T3
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Intersection:
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Beaverbrook Ave and Oxford St W
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Location:
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Northwest London
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Accessibility:
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Wheelchair Accessible
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Hours:
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Inquiries/Support: Daily 8am-8pm
Administration: Mon-Fri 8:30am-4:30pm
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Executives:
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Sandra Coleman - Chief Executive Officer
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Service Description:
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Provides access to community care * links people to a wide range of community services and supports * care coordinators work with clients in community and hospital settings to determine what help they need and arrange for care * care is delivered to the client in various community settings including home, school, residential facility and at flex clinics
Services available to eligible clients may include:
- Personal support
- Nursing
- Nurse Practitioner
- Physiotherapy and occupational therapy
- Speech-Language therapy
- Social work
- Nutritional Counselling/Dietetics
- Medical supplies and equipment
- Connecting to other community support services and agencies
Other specialized services may include:
- Access to long-term care homes, rehabilitation and complex continuing care beds
- School health support services to school aged children
- End-of life care
- Access to respite care and convalescent care (short-term stays and adult day programs)
- Community support for people living with cancer
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Care Connectors
- Helps people without a family doctor, find a family doctor
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Care Coordination
- Provide eligibility assessment, coordination of care, placement services and system navigation for those in need of community-based health service
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Home at Last
- Identifies adults who are aging, frail, or have special needs in local hospitals who have limited supports upon discharge, or potential concerns regarding how well they may settle when they return home
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In-Home Services
- Offers a wide range of health care services to individuals in their own homes
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Information and Referral
- Connects individuals with the right community services and supports to assist in management of health care needs
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Mental Health and Addictions School Program
- Provide assessments, interventions and support to students and families with mental health and or addiction issues
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Nursing Services in Flex Clinics
- Provides nursing services for ambulatory clients at clinics located in the community
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Respite
- Respite care services are provided when an individual cannot be left alone or is at significant risk if left alone and the primary caregiver requires relief from direct care
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School Health Support Services
- Provides special health services at school which are essential to a student's participation and development in school programs
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South West Self-Management Program
- Provides help for people living with chronic conditions in making health behaviour changes and managing their illness * training is also offered to health service providers, friends and partners
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Supportive Care Resource Team
- Specialized team of Care Coordinators trained to support people who are living with, or dying from a progressive, life-limiting illness and those with a cancer diagnosis
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Fees:
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Covered by OHIP
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Application:
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Self referral for most services * referral through school for in-school services
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Eligibility - Population(s) Served:
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Individuals of all ages who are facing the challenges of age, illness, injury or disability
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Languages:
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English ; French
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Language Note:
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Interpretation available upon request
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Area(s) Served:
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South West Ontario
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This information was last completely updated on 11/15/2012 |
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Update Service Profile
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© 2013, SouthWesthealthline.ca
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