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Organization: Canada. Canada Revenue Agency  
Toll-Free: English: 1-800-959-8281
French: 1-800-959-7383
Forms and Publications: 1-800-959-8281
Income Tax Refund Enquiries: 1-800-959-1956
Business Enquiries: 1-800-959-5525
TIPS Automated Services: 1-800-267-6999
Teletype: 1-800-665-0354
Fax: 613-238-7125
Website: www.cra-arc.gc.ca
Address:
333 Laurier Ave W
Ottawa, ON
K1A 0L9
Intersection: Bank St and Laurier Ave W
Location: Ottawa
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours: Automated Service: Daily 24 hours
Individual Tax Enquiries: Mon-Fri 9am-5pm
Business Tax Enquiries: Mon-Fri 9am-6pm
Service Description: Information on registration and filing procedures for individual, corporation and other tax information returns * administers coverage and collection provisions for the Employment Insurance Act and Canada Pension Plan * collects income tax and goods and services tax (GST) from all sources * helps taxpayers make their residency determination
 
Charities Directorate - Information about registered charities * provides application forms and guides on how to apply for status * verifies charitable status (numbers) of organizations * provides advice on how to operate a charity * audits and handles compliance activities * website has a directory of charitable organizations
 
Community Volunteer Income Tax Program - Volunteers help individuals complete their income tax and benefit returns if their income is low and their tax situation is simple
 
GST/HST Credit - The GST/HST tax credit is a tax-free quarterly payment that helps individuals and families with low or modest incomes to offset all or some of the GST/HST tax they pay
 
Persons with Disabilities - Persons with disabilities, their supporting family members and their caregivers may be eligible for tax credits and tax exemptions * includes the Disability Tax Credit, tax credits for medical expenses, Disability Supports Deductions, the Child Disability Benefit and the Registered disability savings plan

Services and Programs:

Fees: Free
Application: No referral required * to obtain personal information, taxpayers must produce at least two pieces of identification and have knowledge of their own income tax return * representatives must have signed authorization from the client * general information is available
Languages: English ; French
Language Note: French reception, programs, publications, and website
Area(s) Served: Canada
See Also: Financial Assistance
Financial Assistance for Children and Families

This information was last completely updated on October 17, 2016

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About Us
The Canada Revenue Agency (CRA) administers: Tax laws for the Government of Canada and for most provinces and territories; and various social and economic benefit and incentive programs delivered through the tax system.

Events:
Income Tax Preparation Assistance
Monday, March 27, 2017

Income Tax Preparation Assistance
Tuesday, March 28, 2017

Income Tax Preparation Assistance
Tuesday, March 28, 2017

Income Tax Preparation Assistance
Wednesday, March 29, 2017

Income Tax Preparation Assistance
Wednesday, March 29, 2017

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