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Organization: Canada. Canada Revenue Agency  
Toll-Free: English: 1-800-959-8281
French: 1-800-959-7383
Forms and Publications: 1-800-959-8281
Income Tax Refund Enquiries: 1-800-959-1956
Business Enquiries and Registrations: 1-800-959-5525
T.I.P.S. Automated Services: 1-800-267-6999
Teletype: 1-800-665-0354
Fax: 613-238-7125
333 Laurier Ave W
Ottawa, ON
K1A 0L9
Intersection: Bank St and Laurier Ave W
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours: Automated Service: Daily 24 hours
Individual Tax Enquiries: Mon-Fri 9am-5pm
Business Tax Enquiries: Mon-Fri 9am-6pm
Service Description: Information on registration and filing procedures for individual, corporation and other tax information returns * administers coverage and collection provisions for the Employment Insurance Act and Canada Pension Plan * collects income tax and goods and services tax (GST) from all sources * helps taxpayers make their residency determination
Canada Child Tax Benefit - Tax-free monthly payment, based on annual family income, made to eligible families to help them with the cost of raising children under age 18
Charities Directorate - Information about registered charities * provides application forms and guides on how to apply for status * verifies charitable status (numbers) of organizations * provides advice on how to operate a charity * audits and handles compliance activities * website has a directory of charitable organizations
Community Volunteer Income Tax Program - Volunteers help individuals complete their income tax and benefit returns if their income is low and their tax situation is simple
GST/HST Credit for individuals - The GST/HST tax credit is a tax-free quarterly payment that helps individuals and families with low or modest incomes to offset all or some of the HST tax they pay
Persons with Disabilities - Persons with disabilities, their supporting family members and their caregivers may be eligible for tax credits and tax exemptions * includes the Disability Tax Credit, tax credits for medical expenses, Disability Supports Deductions, the Child Disability Benefit and the Registered disability savings plan
Universal Child Care Benefit - Tax-free monthly benefit of $160 for parents with children under 18 years

Fees: Free
Application: No referral required * to obtain personal information, taxpayers must produce at least two pieces of identification and have knowledge of their own income tax return * representatives must have signed authorization from the client * general information is available
Languages: English ; French
Language Note: French reception, programs, publications, and website
Area(s) Served: Canada
See Also: Financial Assistance
Financial Assistance for Children and Families

This information was last completely updated on 10/16/2015

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About Us
The Canada Revenue Agency (CRA) administers: tax laws for the Government of Canada and for most provinces and territories; and various social and economic benefit and incentive programs delivered through the tax system.