Health Careers For SOUTH WEST

 Share  |  Email  |  Print

St Joseph's Health Care London

Building on more than 130 years of care and compassion, today’s St. Joseph’s continues to make a difference in health care with distinct roles in acute and ambulatory care, specialized care of the elderly, long-term care, mental health care and rehabilitation services. With more than 10 locations, St. Joseph’s offers health care professionals both the opportunity to specialize and to attain a variety of experiences in leading programs across a spectrum of services.

Position:  Coordinator/Manager, Medicine Services

Region:  London and Middlesex

Description:  An exciting opportunity exists for the successful candidate to work within the Medicine Services Program by leading teams through transition and change while developing strategies to continually improve patient care. The candidate will continue to assess, refine and implement new patient care process flows as clinics and services offered evolve to meet the care needs of patients. The candidate will work with partners and key stakeholders within the health system to optimize transitions through the care system.

As an integral member of the Medicine Services Program, the leader works in collaboration with the Director and Physician Leaders to provide leadership and direction for the Urgent Care Centre, Endoscopy and Gastroenterology Clinic. The position responsibilities include managing and developing human resources; managing and administering operating budgets; developing, managing and leading projects that will result in optimized care delivery, efficiency and productivity within and across programs; developing, managing and implementing quality improvements initiatives to ensure continuous quality improvement throughout the program in alignment with corporate goals and strategies. The position will also manage resources within the specific health care funding methodology of Health Based Allocation Model (HBAM) for the Urgent Care Centre and Quality Based Procedures (QBP) for GI Endoscopy.

St. Joseph's future as a leading teaching hospital in acute and ambulatory care is taking shape. We are on our way to fully embrace our exciting new role and as such, we are looking for someone who possesses expertise in process redesign, program evaluation and development while using lean principles.


  • Provide vaccination records or proof of immunity against measles, mumps rubella and varicella (chicken pox)
  • Provide documentation of the Tuberculosis skin testing
  • Successful completion of a Bachelor of Science in Nursing or Allied Health Profession
  • Current registration with relevant professional college
  • Knowledge of a Safety Culture in a Health Care Setting in compliance with the OHSA
  • Ability and commitment to act as a supervisor under OHSA
  • Minimum of 5 years' experience in a health care leadership role
  • Excellent decision making skills with the ability to form/defend independent judgments and to use good judgment in assessing difficult situations.
  • Ability to work effectively and demonstrates composure under pressure/stressful conditions and to meet multiple and competing deadlines
  • Demonstrates strong leadership and motivational skills
  • Exercises initiative and good judgment with ability to multi-task
  • Adapts to and implements change and facilitates its acceptance by others
  • Has knowledge of relevant legislation related to management of people and fiscal resources
  • Demonstrated experience in program development and evaluation, project management and LEAN training
  • Demonstrated knowledge and/or previous experience of emergency and ambulatory care
  • Demonstrated shared leadership, team development and collaboration, and facilitation skills coupled with superior interpersonal, relationship and communication skills
  • Demonstrate and practice the values of St. Joseph's in daily interactions with staff, patients and families
  • Demonstrated critical thinking, problem recognition, analyses and resolution skills
  • Experience working with outside health agencies, government and non-governmental agencies
  • Demonstrated abilities in fiscal management and operational decision-making
  • Demonstrated interest and experience in research and program evaluation
  • Previous leadership experience in a unionized environment
  • A Masters degree in Business Administration or Health Administration is preferred

In addition, the successful candidate will possess strong Leadership Competencies including:

Lead Self

  • Excellent interpersonal and communication skills to work effectively with team members, patients, family members and other stakeholders
  • Exhibits strong self- awareness and reflection in one's self development

Engage Others

  • Proven ability to engage and influence team members
  • Successfully lead others in change in achieving their professional and/or personal goals
  • Expertise in gaining team support in program objectives
  • Skilled in resolving conflict constructively
  • Exhibits ability in holding others accountable
  • Experience in the development of strong, healthy teams

Achieve Results

  • Strong critical thinking and problem solving skills to plan, organize, and evaluate the day to day operations of the program
  • Commitment to excellent patient care and to enhancing our partnership with patients and their families
  • Ability to set clear guidelines and takes action in implementing decisions

Develop Coalition

  • Motivated by continuous quality and process improvement
  • Displays commitment to the organization mission, vision and values
  • Possess a strong commitment to patient and staff safety
  • Proven risk management and development risk mitigation strategies

System Transformation

  • Exhibit a visionary leadership style that promotes the values of shared leadership and interdisciplinary team collaboration
  • Foster an environment committed to strategic short and long term organizational goals

Salary:  To be negotiated

Terms of Employment:  To be negotiated

Deadline for Application:  Wednesday, April 04, 2018

How to Apply:  All applicants must apply to this position online.

Your interest in this opportunity is appreciated. Only those under consideration will be contacted.

Location:  St. Joseph's Hospital

Profession Type:  Management

Edit Job

South West Health Links Mental Health At Stroke Resources South West End-of-Life Care Network