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Organization: Community Connection  
Phone Numbers: Administration 705-444-0040
Toll-Free: 211 * 1-866-743-7818
Teletype: 1-888-340-1001
Fax: 705-445-1516
PO Box 683
Collingwood, ON
L9Y 4E8
Saunders Building
199 Campbell St
Intersection: Campbell St and High St
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours: Admin: Mon-Fri 8:30 am-4:30 pm * 211 Service: Mon-Sun 24 hours
Executives: Pamela Hillier - Executive Director
705-444-0040 ext 234 *
Contacts: Michelle Fisher - General Manager
705-444-0040 ext 228 *
Service Description: Provides community information and referral services by telephone, Internet, email and walk-in * coordinates the maintenance of a region-wide database of community, social, health, government and disaster services * produces reports on community needs and trends, unmet needs and service gaps * supports communities during emergency response and recovery

Also provides the following services:
  • delivers the 211 service for Central East Region, a free 24/7, multilingual helpline
  • volunteer centre that promotes and supports volunteerism * services include a referral and matching service for volunteer placement within the community for all ages * education and training for volunteers and community organizations through topic and issue related workshops * community education and awareness
  • Community Resource Centre, a multi-tenant non profit centre
  • Home for Life, a local volunteer initiative supporting individuals through computer help, friendly visiting, grocery assistance, laundry help, and other tasks that enable people to remain in their home

Engages in community development activities to reduce duplication, streamline costs and improve service delivery

Services and Programs:

Fees: None
Application: Call or visit the website for more information
Eligibility - Population(s) Served: No restrictions
Languages: English ; Interpretive Services
Language Note: available in 170 languages
Area(s) Served:
Bruce County ; Perth County ; Peterborough (County of) ; Parry Sound District ; Muskoka District ; Grey County ; Haliburton County ; Huron County ; City of Kawartha Lakes ; Simcoe County ; Northumberland County  
See Also: Information and Referral Services

This information was last completely updated on January 31, 2018

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© 2018, Community Connection, 211 Central East Ontario

Updated January 31, 2018
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