Health Careers For SOUTH WEST

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South West Local Health Integration Network

The South West Local Health Integration Network (LHIN) is one of 14 local organizations in Ontario that plan, coordinate, and fund local health services, and deliver high quality home and community care to patients and families. The South West LHIN is committed to health improvement, innovation, and the establishment of collaborative partnerships to improve population health, patient experience, and value for money across the health care system.

LHIN staff incorporates the best aspects of teamwork and continuous learning as they work with the local community to ensure the best health outcomes for everyone. If you have a passion for excellence and an entrepreneurial spirit, this is your opportunity to make a difference as part of a dynamic team transforming the Ontario healthcare system.

For further information on the South West LHIN please visit

The LHIN is an equal opportunity employer and all applicants are welcome. Individuals with a disability requiring accommodation during the application and/or the selection process should advise the recruitment contact so arrangements can be made.

Position:  Patient Care Assistant

Region:  London and Middlesex, Oxford and Norfolk, Elgin, Huron and Perth, Grey and Bruce

Description:  At this time, the South West Local Health Integration Network is seeking Casual Patient Care Assistants for various sites throughout the SW LHIN.

As a valued member of the South West LHIN Team, the Patient Care Assistant will play a key role in supporting patients throughout all stages of their healthcare journey.

As the first point of contact for patients, families, and service providers, the Patient Care Assistant demonstrates the integral qualities of a Patient-Centred Care approach when interacting with various stakeholders, whether answering incoming questions or providing system navigation.

Working in one of the LHIN’s office or hospital locations, the Patient Care Assistant triages important information to the Care Coordinator, and offers “real-time” solutions to patients, where appropriate. The Patient Care Assistant provides timely follow up on patient issues, and is responsible for ensuring accurate documentation in our patient databases. To support the Care Coordinator, the Patient Care Assistant also helps with managing a variety of tasks relevant to the Care Coordinator’s specific caseload.



  • Secondary School Diploma or equivalent
  • Certificate or Diploma in health care administration is an asset
  • Minimum one (1) year of related experience, preferably in health care/medical administration or services
  • Working knowledge of Medical Terminology
  • Efficient computer literacy in patient health databases and Windows environment
  • Proven team collaborator with excellent communication and conflict resolution skills
  • Superior rapport building and active listening skills
  • Ability to prioritize competing requests and function well under pressure
  • Dedication to professionalism, diplomacy, and tact in the workplace
  • Consistently adheres to privacy legislation and confidentiality standards
  • Demonstrated ability to manage the flow of information in a timely and efficient manner


  • Proficiency in a second language, particularly French.
  • Flexible work schedule (i.e., days, evenings, and weekends) to meet organizational needs
  • Experience working with people from diverse socioeconomic and cultural backgrounds
  • An ambassador of workplace culture

French Proficiency:  French an asset

Salary:  To be negotiated

Terms of Employment:  Casual

Deadline for Application:  Monday, December 31, 2018

How to Apply:  Should you be interested in this exciting opportunity, please visit to apply.

We thank all applicants; however, only those applicants invited for an interview will be contacted. Due to volume of applications, we will not be responding to general inquiries by phone or email.

Location:  South West LHIN region

Profession Type:  Administrative and Clerical

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