Health Careers For SOUTH WEST

 Share  |  Email  |  Print

South West Local Health Integration Network

The South West Local Health Integration Network (LHIN) is one of 14 local organizations in Ontario that plan, coordinate, and fund local health services, and deliver high quality home and community care to patients and families. The South West LHIN is committed to health improvement, innovation, and the establishment of collaborative partnerships to improve population health, patient experience, and value for money across the health care system.

LHIN staff incorporates the best aspects of teamwork and continuous learning as they work with the local community to ensure the best health outcomes for everyone. If you have a passion for excellence and an entrepreneurial spirit, this is your opportunity to make a difference as part of a dynamic team transforming the Ontario healthcare system.

For further information on the South West LHIN please visit

The LHIN is an equal opportunity employer and all applicants are welcome. Individuals with a disability requiring accommodation during the application and/or the selection process should advise the recruitment contact so arrangements can be made.

Position:  Quality Improvement Advisor

Region:  London and Middlesex

Description:  At this time, the South West Local Health Integration Network is seeking one (1) Quality Improvement Advisor to lead and support system-wide and organizational Quality Improvement efforts in alignment with the LHIN’s vision, mission, values, strategic direction, and operational plans.

This extends to the measurement, management, and quality improvement in partnership with health service providers and the organization’s contracted service provider organizations. To achieve population health, experience of care, and value for money, the successful incumbent will demonstrate leadership in key areas of system and service quality improvement and management, enterprise risk management, patient safety, ethical decision making, patient relations, and emergency management.


  • Support the development and implementation of the organization’s quality improvement initiatives in accordance with strategic goals of the organization, provincial health legislation and regulations, and accreditation standards
  • Participate in the development and implementation of the organization’s Quality Improvement Plan
  • Support the development of a quality culture within the LHIN that reflects the LHIN's role in achieving improved patient experience and health outcomes while driving health system improvement, integration and coordination, and in delivering high quality home and community care
  • In partnership with other advisors, lead, plan, direct, and coordinate individual improvement initiatives focused on meeting quality standards
  • Effectively establish and maintain collaborative working relationships with teams to achieve engagement and participation in quality initiatives
  • Execute quality and risk management initiatives at the patient, system, and sub-region levels to identify challenges and solutions to improve health system outcomes
  • Support the Manager, Quality Improvement in communicating with and advising the Leadership Team on matters related to quality planning, outcomes, issues management, and legal and other requirements
  • Participate in provincial working groups, committees, and other initiatives to advance shared objectives, develop best practices and/or align efforts across the health system
  • Partner with other LHIN leaders and staff to cooperate across functions to deliver and align projects, initiatives or services
  • Participate in and contribute to provincial inter-LHIN planning and engagement activities, as required

This position is located within the LHIN’s London office. The successful incumbent will be required to regularly travel throughout the South West region with periodic travel within the province of Ontario.



  • University undergraduate degree/Master’s degree in health administration, public administration or related field
  • Minimum of five (5) years’ leadership experience specific to quality improvement, performance management, and risk management in a healthcare environment, or equivalent combination of education and experience
  • In-depth knowledge of quality management requirements, methodologies, and statistical and analytical processes and techniques
  • Current knowledge of legislation relevant to patient care and healthcare in Ontario (e.g. ECFFA etc.)
  • Demonstrated change management, facilitation, and coaching skills
  • Thorough knowledge of quality improvement tools, techniques, research theories, trends, and measures
  • Strong knowledge of qualitative and quantitative measures, evaluation, and utilization measurement
  • Strong knowledge of risk management and patient safety
  • Good understanding of indicator development with demonstrated ability to introduce and manage change, new concepts, best practices, and skills development
  • Communication and inter-personal skills to work effectively and develop trust with internal and external colleagues, and to liaise with the Ministry of Health and Long-Term Care and other provincial partners
  • Expert knowledge of Ontario health system and trends within and across sectors
  • In-depth development knowledge of local health issues, priorities and needs while recognizing the broader trends in health care policy and system development


  • Proficiency in a second language, particularly French
  • An ambassador of workplace culture

French Proficiency:  French an asset

Salary:  To be negotiated

Terms of Employment:  Full-time

Deadline for Application:  Sunday, February 10, 2019

How to Apply:  Should you be interested in this exciting opportunity, please visit to apply. Compensation includes competitive salary, benefits, and pension plan.

We thank all applicants; however, only those applicants invited for an interview will be contacted. Due to volume of applications, we are not able to respond to general inquiries by phone or email.

Location:  London

Profession Type:  Other

Edit Job

South West Health Links Stroke Resources Quest for Quality