Health Careers For SOUTH WEST

St Joseph’s Hospice is a faith-based organization that provides quality of life at the end of life, offering compassionate, holistic care and support to individuals living with a terminal illness. Support is extended to their family members and caregivers, and to those grieving the loss of a loved one. Hospice programs and services are at no cost to those we support and are available irrespective of age, gender, religion, race, ethnicity or economic status

Whether in the community, our wellness centre or our 10-suite residence, St Joseph’s Hospice provides specialized programs and services with a person-centred approach. Our competent and committed Hospice staff and volunteers work together as a team with other community partners and service providers to provide full support and quality hospice palliative care.

Position: Program Assistant, Community and Supportive Care

Region: London and Middlesex

Description: Working with an interdisciplinary team, the Program Assistant, Community & Supportive Care supports the seamless delivery of care within the Hospice, with a particular focus on providing a welcoming and supportive environment for clients, volunteers, and visitors. This important function will support the clients and volunteers of St Joseph’s Hospice through scheduling and providing access to services and activities offered in our Hospice Home and community. Additional duties include providing administrative and data support associated with program delivery.

We are pleased to offer the Defined Benefit Pension Plan HOOPP, (Healthcare of Ontario Pension Plan) from first day of employment on a voluntary basis and Insured Benefits (Health, Dental, Life Insurance) after three months employment.

Responsibilities:

Provide client inquiry follow-up
Schedule client intakes
Schedule clients for services and communicate in regard to changes, updates and cancelations
Maintain computerized client records and database entries related to bereavement programs
Register clients for all appropriate services and programs
Maintain accurate list of client participation in services and programs
Email/mail Monthly calendar of programs and services
Ensure client files are created and maintained
Organize and prepare Wellness Centre including maintenance of treatment rooms, and laundry upkeep
Provide comprehensive meeting room scheduling and support including logistical, technological and catering requirements
Ensure accuracy of data entry for reporting purposes
Respond to website inquiries in a timely manner
Provide administrative support to the Community & Supportive Care staff
Work in collaboration with the Program Coordinator on client intakes, program planning and special events
Organize activities and effectively communicate with confidence and professionalism
Ensure volunteers work in a safe, healthy, and supportive environment in accordance with all appropriate legislation and regulations
Other duties as assigned from time to time

Qualifications:

Post-secondary diploma Office Administration or similar
2+ years relevant work experience
Office administration experience in a health care setting is preferred
Strong verbal and written communication skills
High degree of attention to detail and results focused
Strong organizational skills and the ability to work in a fast-paced environment
Demonstrated time management skills and ability to prioritize work
Demonstrated proficiency with Microsoft Office and various software
Experience managing schedules and supporting multiple people
Experience working with volunteers
Physically able to move furniture and lift up to 40 lbs
Ability to be onsite 4 days per week and attend occasional evening/weekend events
Demonstrated relationship management skills consistent with the Mission, Vision, and Values of St. Joseph’s Hospice of London.
Police Records check for working with vulnerable persons

Salary: $24.00 - $26.00 per hour

Terms of Employment: Part-time (30 hours/week)

Deadline for Application: Monday, January 19, 2026

How to Apply: If you are passionate, empathetic, and are enthusiastic about being part of an awesome team, then we’d love to hear from you! Please submit your resume and cover letter to Nancy Tyndall, HR Coordinator, at nancy.tyndall@sjhospicelondon.com.

While we truly appreciate all applications, only those candidates selected for an interview will be contacted.

St Joseph’s Hospice is an inclusive employer dedicated to building a diverse workforce. We welcome and encourage applications from all qualified candidates, who embrace our core values, and will accommodate applicants’ needs throughout all stages of the selection process. Please liaise with HR to ensure your accessibility needs are accommodated throughout this process.

Location: London

Profession Type: Administrative and Clerical