Program: Settlement Program
Organization: Canadian Hearing Services - London Region
Toll-Free: 1-866-518-0000 ext 4048
TTY: 1-877-215-9530
Email: settlement@chs.ca
Website: www.chs.ca/settlement-program
Address:
301 Oxford St W, Unit 4
London, ON
N6H 1S6
Intersection: Cherryhill Blvd and Oxford St W
Location: London (West)
Accessibility:
Wheelchair Accessible
Service Description: Supports to help Deaf and hard of hearing newcomers transition to life in Canada

Settlement Counselling - Assistance with:
  • accessing health services
  • completing applications and forms
  • technical devices and accessibility tools
  • tasks of daily living
  • understanding the legal system
  • understanding paperwork and correspondence
  • using public transit

Newcomer Employment Counselling - Help for Deaf and hard of hearing newcomers to find work * services may include:
  • career exploration
  • health and safety training
  • interview skills development
  • job coaching
  • job search strategies
  • resume and cover letter writing

Language Instruction for Newcomers to Canada (LINC) - Deaf and hard of hearing newcomers learn American Sign Language and written English, and gain life skills to help integrate into Canada



Fees: Free
Application: Call, email, or visit website for online contact form
Eligibility / Target Population: People who are Deaf or hard of hearing and are one of the following:
  • permanent residents
  • convention refugees
  • protected persons
Languages: English ; American Sign Language (ASL)
Area Served: London, Middlesex, Elgin, Huron, Lambton, Oxford, Perth and Grey Bruce
See Also: Employment Assistance
English/French as a Second Language (ESL/FSL) Training Programs
Immigrant, Newcomer, and Refugee Services
Last Updated: 9/24/2026
Service Profile Web Address: eng/displayService.aspx?id=157606

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