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Organization: London, City of  
Phone Numbers: 519-661-4500
Teletype: 519-661-4889
Website: www.london.ca
Address:
PO Box 5035
London, ON
N6A 4L9
Street
Address
:
City Hall
300 Dufferin Ave
London
 
Intersection: Dufferin Ave and Wellington St
Location: Central London
Accessibility:     Wheelchair Accessible
Hours: Administration: Mon-Fri 8:30am-4:30pm
Executives: Joe Fontana - Mayor

519-661-2500 ext 4920
Art Zuidema - Chief Administrative Officer

Service Description: Municipal government * follow @CityofLdnOnt on Twitter for updates

Seniors Centres
Traffic Light Outage Hotline - 519-661-2500 ext 2641
Public Works 24-hour dispatch - 519-661-4965
Animal Services - 519 661-2500 ext 7368
Cooling Centres - 519-661-5575 available during "Extreme Heat Alert(s)" issued by the Middlesex-London Health Unit
 
Department of Community Services - Manages access to government social services such as Ontario works, provides emergency financial aid to the residents of London and handles subsidies for non-profit day care programming
 
Development and Compliance Services - Zoning administration functions * includes processing of building permit and business license applications * handles complaints for alleged violations under the zoning by-law (e.g. untidy lots, swimming pool fences, licensing, etc.)
 
Emergency Management - Operates emergency response teams and Emergency Response Plan to ensure businesses, families and individuals are prepared in the event of an emergency situation * responsible for coordinating resources, equipment, response effort and responsible persons * emergency management training * also coordinates efforts in case of pandemic or flu virus outbreak
 
Housing Division - Housing Access Centre - Provides information and applications for London and Middlesex Housing Corporation units, non-profit housing, cooperative housing, subsidy, rent supplement program and rent-geared-to-income programs
 
London Community Addiction Response Strategy (London CAReS) - Collaborative municipal drug strategy to address substance use, health community issues, including mental health issues and homelessness * mobile and street outreach, housing support (including services for Veterans), safe havens, safe needle collection and drop in * services delivered through community partnerships in the broader downtown core area
 
London Fire Department - Operates 14 stations across London and Middlesex County * fire prevention * fire investigation * public education * emergency preparedness * training services * emergency apparatus and equipment services
 
London Police Service - Maintains services for crime prevention, law enforcement, assistance to victims of crime, public order maintenance and emergency response
 
Parks and Recreation Department - Spectrum - A bi-annual catalogue of city recreational and leisure programs including health and fitness activities for all ages, and lists of city community centres, golf courses, arenas and swimming pools * online catalogue and registration available
Fees: Set fee * varies by program or service
Application: Self referral - telephone
Languages: English
Area(s) Served: London
See Also: Government Services Information

This information was last completely updated on 3/14/2013

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About Us
The City provides many services that keep day-to-day life running smoothly from dealing with questions related to as the next date for garbage collection or how to report a traffic light outage as well as advice on issues ranging from housing and care services to achieving a "greener" community. Learn about the wide range of leisure and recreational opportunities available to you and the many civic and community programs that make London neighbourhoods vibrant and attractive.